是否影响网速？

绿茶VPN采用Lightway自研协议，大幅降低对网速的影响。第一步，Lightway协议比传统协议轻量90%，连接速度提升显著；第二步，全球3000+服务器确保您总能连接到最近的节点；第三步，无限带宽设计保证4K视频和游戏无卡顿；第四步，智能分流功能让日常应用直连，进一步优化速度。

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❶ 绿茶VPN有日志吗？ ❶ Does GreenTea VPN keep logs? ▾

第一步：了解RAM-only架构。绿茶VPN的所有核心服务器均运行在易失性RAM内存中，而非传统硬盘。这意味着每当服务器断电或重启，所有临时数据都会被彻底清除，无法被物理存储或恢复。这一技术设计从根本上杜绝了日志留存的可能性。
第二步：确认零日志政策覆盖范围。我们严格拒绝记录任何用户的浏览历史、访问网站、流量内容、DNS查询记录以及连接时间戳。即便是连接元数据——包括您的原始IP地址和所连接的VPN服务器IP——也不会被记录或存储。
第三步：核查独立审计报告。我们的无日志政策已由全球顶级审计机构普华永道进行独立验证。审计报告公开可查，您可以在我们的官网安全页面下载完整PDF报告，确认每一项承诺都经得起第三方严格审查。
第四步：了解注册地法律保障。绿茶VPN公司注册于隐私友好法域，该地区没有强制性的数据保留法律，也不属于任何国际情报共享联盟。这意味着没有任何法律可以强迫我们收集或交出用户数据。

Step 1: Understand RAM-only architecture. All GreenTea VPN core servers run on volatile RAM memory rather than traditional hard drives. This means whenever a server loses power or reboots, all temporary data is completely wiped and cannot be physically stored or recovered. This design fundamentally eliminates any possibility of log retention.
Step 2: Confirm the scope of our zero-logs policy. We strictly refuse to record any browsing history, visited websites, traffic content, DNS queries, or connection timestamps. Even connection metadata—including your original IP address and the VPN server IP you connect to—is never recorded or stored.
Step 3: Review the independent audit report. Our no-logs policy has been independently verified by PwC, one of the world's top auditing firms. The audit report is publicly available for download on our security page, confirming every commitment withstands rigorous third-party scrutiny.
Step 4: Understand jurisdictional legal protections. GreenTea VPN is incorporated in a privacy-friendly jurisdiction with no mandatory data retention laws and no membership in international intelligence-sharing alliances. This means no law can compel us to collect or surrender user data.

❷ 是否支持流媒体解锁？ ❷ Does it support streaming unblocking? ▾

第一步：选择流媒体优化节点。在绿茶VPN客户端中，我们专门标注了针对Netflix、Disney+、BBC iPlayer、HBO Max等主流平台的优化服务器。这些节点经过特殊配置，能够稳定解锁各地域限制内容。
第二步：一键连接并开始观看。选择对应节点后点击连接，系统会在3秒内建立安全隧道。连接成功后，您即可打开流媒体应用或网页，享受4K超高清无缓冲的观影体验。我们提供无限带宽，绝不限速。
第三步：遇到问题时获取实时支持。如果某个流媒体平台暂时无法解锁，我们的24/7客服团队可实时为您推荐替代节点。我们的技术团队持续监控各平台封锁策略，确保解锁能力始终保持领先。
第四步：善用分流隧道功能。您可以将流媒体应用设置为走VPN通道，而其他应用保持直连。这样既能解锁内容，又不影响国内网站和应用的正常访问速度，实现最优的网络使用体验。

Step 1: Choose streaming-optimized nodes. In the GreenTea VPN client, we specially label optimized servers for Netflix, Disney+, BBC iPlayer, HBO Max, and other major platforms. These nodes are specially configured to reliably unlock geo-restricted content worldwide.
Step 2: One-click connect and start watching. Select your desired node and click connect—a secure tunnel is established within 3 seconds. Once connected, open your streaming app or website and enjoy 4K ultra-HD buffer-free viewing with unlimited bandwidth and no throttling.
Step 3: Get real-time support when issues arise. If a particular streaming platform is temporarily inaccessible, our 24/7 support team can instantly recommend alternative nodes. Our technical team continuously monitors platform blocking strategies to ensure our unlocking capability stays ahead.
Step 4: Leverage the split tunneling feature. Configure your streaming apps to use the VPN tunnel while other apps stay direct. This way you can unblock content without affecting access speed to domestic websites and apps, achieving the optimal network experience.

❸ 退款政策如何？ ❸ What is the refund policy? ▾

第一步：确认退款资格。绿茶VPN为所有新用户提供30天无理由全额退款保证。从您首次购买之日起的30个自然日内，无论出于任何原因——哪怕只是"我不喜欢这个颜色"——您都可以申请全额退款。
第二步：提交退款申请。您可以通过官网帮助中心、发送电子邮件至客服邮箱或使用24/7在线聊天功能提交退款请求。只需提供您的注册邮箱和订单号，客服团队即可立即处理。
第三步：等待审核与处理。我们的客服团队将在24小时内审核您的退款申请。审核通过后，退款将原路返回至您使用的支付方式——信用卡、PayPal或加密货币钱包均支持。
第四步：确认到账。根据支付渠道不同，退款通常在3-5个工作日内到账。如果在5个工作日后仍未收到退款，请联系客服查询处理进度，我们将全程跟进直至问题解决。

Step 1: Confirm your refund eligibility. GreenTea VPN offers all new users a 30-day no-questions-asked full refund guarantee. Within 30 calendar days from your first purchase date, you can request a full refund for any reason—even just "I don't like the color."
Step 2: Submit your refund request. You can submit a refund request through our Help Center, by emailing customer support, or via 24/7 live chat. Simply provide your registered email and order number, and our support team will process it immediately.
Step 3: Wait for review and processing. Our support team will review your refund application within 24 hours. Once approved, the refund will be returned to your original payment method—credit card, PayPal, or cryptocurrency wallet are all supported.
Step 4: Confirm receipt. Depending on the payment channel, refunds typically arrive within 3-5 business days. If you haven't received your refund after 5 business days, contact customer service to check the progress—we'll follow through until it's resolved.

❹ 可以多少台设备同时使用？ ❹ How many devices can connect simultaneously? ▾

第一步：确认您的计划类型。标准计划（月度）支持最多5台设备同时在线连接；年度计划支持8台设备同时连接；两年计划同样支持8台设备，并额外提供专用IP功能。您可以在账户设置中随时查看当前计划详情。
第二步：在每台设备上安装客户端。前往官网下载页面或各大应用商店，在您的Windows、macOS、iOS、Android或Linux设备上分别安装绿茶VPN客户端。每台设备使用同一账户登录即可自动同步配置。
第三步：独立选择服务器节点。每台设备可以独立选择不同的服务器节点——例如您的手机连接日本节点观看动漫，电脑连接美国节点处理工作，平板连接英国节点阅读新闻，互不干扰。
第四步：管理设备列表。在账户后台的设备管理页面，您可以查看当前所有已登录设备的状态。如果达到设备上限，可以移除不再使用的设备来释放名额，确保最需要的设备始终受到保护。

Step 1: Confirm your plan type. The standard plan (monthly) supports up to 5 devices connected simultaneously; the annual plan supports 8 devices; the 2-year plan also supports 8 devices and additionally provides a dedicated IP feature. Check your current plan details anytime in account settings.
Step 2: Install the client on each device. Visit the official download page or app stores to install the GreenTea VPN client on your Windows, macOS, iOS, Android, or Linux devices. Log in with the same account on each device for automatic configuration sync.
Step 3: Choose server nodes independently. Each device can independently select different server nodes—for example, your phone connects to a Tokyo node for anime, your computer to a US node for work, and your tablet to a UK node for news reading, all without interference.
Step 4: Manage your device list. In the account backend's device management page, you can view the status of all currently logged-in devices. If you reach the device limit, remove unused devices to free up slots, ensuring your most important devices stay protected.

❺ 如何安装绿茶VPN？ ❺ How do I install GreenTea VPN? ▾

第一步：访问官网下载页面。打开浏览器访问绿茶VPN官方网站，点击导航栏中的"下载"按钮。系统将自动识别您当前使用的操作系统（Windows、macOS、iOS或Android），并高亮推荐最适合的安装包版本。
第二步：下载并运行安装程序。点击对应系统的下载按钮获取安装包。Windows用户双击.exe文件按向导完成安装；macOS用户将.app文件拖入应用程序文件夹；移动端用户将被引导至App Store或Google Play直接安装。
第三步：创建账户并登录。安装完成后打开绿茶VPN应用，您可以使用邮箱注册新账户，或选择通过Google/Apple OAuth快速登录。注册过程仅需提供邮箱地址和设置密码，无需任何个人信息。
第四步：一键连接即可使用。登录成功后，应用主界面会显示一个醒目的"连接"按钮。点击即可自动连接到最优服务器节点。您也可以在服务器列表中手动选择特定国家或城市的节点，整个连接过程不超过3秒。

Step 1: Visit the official download page. Open your browser and go to the GreenTea VPN official website, then click the "Download" button in the navigation bar. The system will automatically detect your operating system (Windows, macOS, iOS, or Android) and highlight the recommended installer.
Step 2: Download and run the installer. Click the download button for your system to get the installer. Windows users double-click the .exe file and follow the wizard; macOS users drag the .app file into the Applications folder; mobile users are directed to the App Store or Google Play.
Step 3: Create an account and log in. After installation, open the GreenTea VPN app. You can register with your email or use Google/Apple OAuth for quick login. Registration only requires an email address and password—no personal information needed.
Step 4: One-click connect and you're ready. After logging in, the main interface shows a prominent "Connect" button. Click it to automatically connect to the optimal server. You can also manually select a specific country or city node from the server list—the entire connection process takes under 3 seconds.

❻ 使用VPN是否会影响网速？ ❻ Does using a VPN affect internet speed? ▾

第一步：理解VPN对速度的影响原理。传统VPN因为加密解密过程和服务器中转会增加延迟，但绿茶VPN采用自研Lightway协议，代码量比传统OpenVPN协议减少90%，大幅降低了加密带来的性能损耗，使速度影响降至最低。
第二步：利用全球服务器网络优化连接。我们在全球部署了3000+台服务器，覆盖50多个国家。客户端会自动选择延迟最低的节点，确保您始终连接到物理距离最近且负载最小的服务器，从而获得接近直连的网速体验。
第三步：享受无限带宽的畅快体验。绿茶VPN不对任何用户实施带宽限制或速度节流。无论是观看4K流媒体、进行大文件下载还是在线游戏，您都可以享受与原始网络带宽几乎一致的传输速度。
第四步：使用分流隧道进一步优化。对于不需要VPN保护的日常应用（如国内银行、本地新闻等），您可以开启分流隧道功能让它们直连。这样既保证了敏感应用的隐私安全，又避免了全局VPN代理带来的不必要速度损失。

Step 1: Understand how VPNs affect speed. Traditional VPNs add latency due to encryption/decryption and server relaying, but GreenTea VPN uses the proprietary Lightway protocol with 90% less code than OpenVPN, dramatically reducing encryption overhead and minimizing speed impact.
Step 2: Leverage our global server network. We've deployed 3000+ servers across 50+ countries worldwide. The client automatically selects the lowest-latency node, ensuring you always connect to the physically nearest and least-loaded server for near-direct-connection speeds.
Step 3: Enjoy unlimited bandwidth. GreenTea VPN imposes no bandwidth limits or speed throttling on any user. Whether streaming 4K content, downloading large files, or gaming online, you'll enjoy transfer speeds nearly identical to your raw internet bandwidth.
Step 4: Further optimize with split tunneling. For daily apps that don't need VPN protection (like domestic banking or local news), enable split tunneling to let them connect directly. This ensures privacy for sensitive apps while avoiding unnecessary speed loss from global VPN routing.

随时随地的安全网络，如绿茶般纯净流畅 Secure Network Anywhere, As Pure & Smooth as Green Tea

极致速度

Blazing Speed

牢不可破的安全

Unbreakable Security

一键简单

One-Click Simplicity

全球服务器覆盖

Global Server Coverage

功能详解Feature Deep Dive

🔀 分流隧道

🔀 Split Tunneling

🛡️ 安全核心

🛡️ Secure Core

🚫 广告与恶意软件拦截

🚫 CleanWeb Ad & Malware Blocker

🔗 无缝切换（Kill Switch）

🔗 Kill Switch

📍 专用IP（高级功能）

📍 Dedicated IP (Premium)

安全与隐私承诺

Security & Privacy Promise

选择适合您的方案

Choose Your Plan

月度计划

Monthly

年度计划

Yearly

两年计划

2-Year Plan

全平台支持

All Platforms Supported

用户真实评价

What Our Users Say

常见问题

Frequently Asked Questions

准备好体验绿茶般的纯净网络了吗？

Ready to Experience a Network as Pure as Green Tea?